Frequently asked questions about shipping from China.

For China-to-USA shipments, express shipping is usually 3–7 days, air freight DDP is usually 8–15 days, and sea freight DDP is usually 20–60 days. The final timeline depends on route, cargo type, customs inspection, destination area and local carrier transfer.

Choose express for urgent samples and small parcels, air freight DDP for a balance of speed and cost, and sea freight DDP for heavier cargo, bulk inventory or non-urgent shipments.

Yes. We can arrange door-to-door shipping from China to overseas addresses. For DDP routes, customs clearance, tax handling and final delivery are included in the shipping solution when the cargo and destination are supported.

Yes. We support Amazon FBA shipments, including carton receiving, checking, labeling support and delivery to Amazon warehouses when the route and cargo are suitable.

Yes. We can deliver to business addresses, warehouses, Amazon FBA warehouses and many residential addresses. Please provide the full destination address or ZIP code so we can check the delivery option.

Shipping time is an estimated timeline, not a guaranteed arrival date. Weather, customs inspection, flight or vessel changes, port congestion and local carrier delays can affect the final delivery time.

DDP means Delivered Duty Paid. For supported routes, the shipping solution includes customs clearance and import tax handling, helping the cargo reach the destination address more easily.

For supported DDP services, customs clearance and import tax handling are included in the shipping solution. Final availability and pricing depend on cargo details, destination, route and compliance review.

For DDP service, we help arrange customs clearance and tax handling as part of the shipping solution. For special cargo, extra product information, documents or photos may be required before shipping.

Some sensitive cargo can be handled after review. Please send product photos, product name, material, packaging, quantity and special details such as battery, liquid, powder, magnet or brand.

A product name, product photos, material description, use purpose, carton quantity, carton size, weight, invoice or packing list may be needed. For branded goods, batteries, cosmetics or electronics, additional information may be required.

If the cargo details are different from the information provided before shipping, the route or cost may need to be adjusted. Accurate product details, carton size and weight help avoid price changes.

We can usually help with general goods, e-commerce products, clothing, accessories, toys, household items, samples, personal parcels and many business shipments.

Many sensitive goods can be handled after route and compliance checking. Please send product photos, packaging details, product description, quantity and destination before shipping.

We cannot accept illegal goods, controlled substances, stolen items, weapons, ammunition, military supplies, explosives, dangerous goods or items that fail customs, safety or route compliance review.

Yes. We can help with many personal parcels, gifts and personal effects from China. Please provide photos, description, weight, size and destination before shipping.

Some liquid, powder or magnetic products may be possible on selected routes after review. Do not ship these items without checking first, because route restrictions can be different by country and carrier.

Yes, we can check oversized or heavy cargo. Please provide the product name, photos, carton or crate size, gross weight, pickup city and destination address so we can check the suitable route.

Please provide destination country, city or ZIP code, product name, product photos, carton quantity, carton size, gross weight, supplier city and preferred shipping method. A packing list is helpful if available.

Yes. We can arrange pickup support across mainland China. Your supplier can also send the goods to our Yiwu warehouse for receiving, checking, packing or consolidation.

We can provide free quality inspection, packing support and short-term warehousing in Yiwu for many shipments. Availability may depend on cargo type, quantity and service arrangement.

Yes. We can receive goods from multiple suppliers in China, check and consolidate them before arranging international shipping.

Yes. We can help with basic inspection, repacking, carton checking, labeling and preparation support. Please send your requirements before the cargo arrives at the warehouse.

You can first send product photos, estimated carton quantity, approximate size, approximate weight, supplier city and destination. We can give a rough route suggestion and update the quote after the final measurements.

You can use the tracking page on our website or contact us with your tracking number. Tracking information may take time to update after pickup, customs clearance or transfer to the local carrier.

Tracking may be delayed during warehouse processing, customs clearance, flight or sea departure, port processing or local delivery transfer. Send us your tracking number and we will help check the status.

For standard compensation, air freight compensation is 40 RMB/kg plus freight refund, and sea freight compensation is 20 RMB/kg plus freight refund. Cargo insurance is available at 1% of cargo value and can cover full cargo value compensation according to the insurance arrangement.

Insurance is recommended for high-value cargo, fragile cargo or important shipments. If you need full cargo value protection, please ask us before shipping.

WhatsApp is usually the fastest way to contact us. Send your tracking number, destination, product details and question so we can check the shipment more quickly.

Yes. If the shipment is delayed after arrival, send us the tracking number and issue details. We will help check the status with the available carrier or delivery information.